Privacy Policy

Effective Date:6th June, 2025

Last Updated: 6th June, 2025

This Privacy Policy explains how Twin collects, uses, and safeguards your personal data.

1. What We Collect

• Personal identifiers: Name, email, profile-picture, gender
• Body and face images: Required for virtual try-on
• Device data: Crash logs
• Interaction data: Items tried on, preferences, search behavior

2. Why We Collect It

• Generate your virtual avatar
• Recommend style combinations using AI/ML
• Improve app performance and personalization
• Enable redirection to brand partner platforms

3. AI/ML Processing

Uploaded images are processed using machine learning models to create a stylized, personalized avatar. Image data may be used (in anonymized form) to train and improve our algorithms.

We do not sell your personal data or use your identifiable images for external training without explicit consent.

4. Data Sharing

We do not sell or share your data with advertisers. We may share data with:

• Cloud storage providers
• Analytics tools (anonymized)
• Legal authorities (only if legally required)

When redirecting you to a partner’s platform, we do not share your personal data unless you authorize it.

5. Storage & Retention

Your data is stored securely using encryption. Image data is retained only as long as necessary to provide services or comply with legal obligations.

You may request deletion of your data at any time.

6. Your Rights

Depending on your location (e.g., GDPR, CCPA), you have rights to:

• Access, correct, or delete your data
• Withdraw consent for image usage
• Request data portability

7. Children’s Privacy

We do not knowingly collect data from users under 13. If we discover this, we will delete such data immediately.

8. Updates to This Policy

We may update this Privacy Policy. We will notify you via the app or email for material changes.

9. Contact

Questions? Email us at support@twin.shop